On December 14, 2016, President Obama signed the “Better Online Ticket Sales (BOTS) Act of 2016” which makes it illegal to use automated software, so-called ticket bots, to purchase tickets to popular events.
Ticket bots are widely used to purchase large quantities of tickets to popular shows, concerts, and other events the moment they go on sale, then reselling them at a steep markup.
The BOTS Act defines the use of ticket purchasing software as an “unfair and deceptive practice.”
“These bots have gotten completely out of control and their dominance in the market is denying countless fans access to shows and concerts and driving prices through the roof,” said Senator Charles Schumer, who has championed the bill, in a press release.
“This legislation will finally crack down on online hackers and scalpers that use ‘bots’ to purchase thousands of tickets in a matter of milli-seconds, and then sell them at outrageously-inflated prices.”