Safeguarding the User Experience Starts With Tackling Bots
The pandemic accelerated the rate at which shoppers flocked from in-store shopping to online retailers, making the customer experience (CX) more important than ever across mobile applications, APIs, and websites.
DataDome recently commissioned a survey with Forrester, which showed that 84% of businesses prioritize customer and app experience. Yet bots persist. An advanced, flexible bot management solution and complete endpoint protection are necessary to protect the user experience (UX) and maximize business outcomes.
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