Don’t let bots and fraudulent AI agents jump the queue ahead of real customers. DataDome’s advanced AI detection removes unwanted automated traffic in real time, so your legitimate users always get in first, giving you a virtual waiting room that performs when it matters most.
DataDome’s virtual waiting room solution, Priority Protect, provides an intelligent website waiting room to control visitor traffic during peak periods, flash sales, or site maintenance. By placing customers into a transparent, first-in-first-out queue with estimated wait times, you prevent infrastructure crashes and preserve a seamless user experience.
Unlike a standard virtual waiting room, DataDome instantly filters out malicious bots and automated traffic before they can even enter the queue. This ensures that only your genuine human customers and their trusted AI agents take up valuable server capacity, protecting your inventory and revenue during critical traffic surges.
Prevent server crashes and sluggish performance during flash sales or product drops. By dynamically placing users into a website waiting room, you ensure your infrastructure can scale to meet extreme high demand without failing.
Don’t let a slow website kill your conversions. A transparent virtual waiting room keeps customers engaged with real-time wait estimates, preventing frustration, checkout abandonment, and lost revenue.
Stop over-provisioning servers just to handle rare traffic peaks. Our website waiting room acts as a buffer, allowing you to serve maximum capacity traffic without purchasing expensive, unnecessary extra bandwidth.
Ensure fair access for real humans and their trusted agents. DataDome seamlessly integrates bot protection into your virtual waiting room, automatically filtering out scalpers and malicious bots before they ever enter the queue.
DataDome’s virtual waiting room, Priority Protect, seamlessly controls incoming traffic to keep your infrastructure online and your customers happy. You can easily set activation thresholds based on your server capacity. As soon as traffic spikes beyond those limits, our website waiting room automatically activates to dynamically manage the flow of visitors.
Unlike basic queuing tools, DataDome analyzes every request before it enters the line. DataDome multi-layered AI instantly blocks scalpers, scrapers, and malicious bots. This ensures your virtual waiting room is reserved exclusively for genuine customers, protecting your inventory and reducing wait times.
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Legitimate visitors are seamlessly redirected to a fully customizable, branded waiting page. They are placed in a fair, first-in-first-out queue and kept informed with real-time updates on their estimated wait time and queue position. As soon as a spot opens up on your site, the next user is automatically let in.
Ensure fair access during hype sales and exclusive product launches. Our virtual waiting room keeps your site online while automatically filtering out scalper bots trying to hoard your high-demand inventory.
Prevent your infrastructure from collapsing during the biggest shopping days of the year. Set custom traffic limits to maintain a comfortable, high-converting visitor experience throughout major promotions.
DataDome’s virtual waiting room handles massive influxes of fans trying to secure tickets at the exact same moment. A website waiting room places users in a transparent, first-in-first-out queue, preventing server crashes and ensuring genuine fans beat the bots.
Control visitor access when your backend systems need updates. Avoid showing harsh error pages by routing customers to a custom-branded virtual waiting room until your site is fully operational again.
“DataDome reduces a lot of the malicious traffic. Scrapers and scalpers are constantly pinging our site every 20 or 30 seconds, but we are now able to easily filter them out.”
“It was an easy decision. DataDome delivered the best value for money with the most accurate detection at the lowest price, with minimal additional latency on both mobile and web-based apps.”
“30% of incoming traffic is blocked by DataDome. Without protection, it would have a definite negative impact on our infrastructure, our sales funnels, and even our partners.”
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You should activate a waiting room for any event where traffic demand may exceed your infrastructure capacity: limited product drops (sneakers, collectibles), ticket sales for concerts or sports events, Black Friday / Cyber Monday, flash promotions, new product launches, membership portal rollouts, and scheduled site maintenance.
A standard waiting room does not. Scalper bots can hold queue positions just like real users, then sweep inventory the moment it becomes available. DataDome Priority Protect specifically removes scalpers and inventory-hoarding bots from the queue, so real customers get a fair shot at limited inventory.
Yes. Priority Protect is useful any time you need to manage a surge of legitimate traffic, regardless of whether it is human or from agents, for example during a major sale or product launch. Even without a bot attack, controlling the flow of real visitors protects your infrastructure from overload. And since Priority Protect also filters our bad bots, you get both traffic management and security in one.
The opposite. A chaotic, overloaded site with error pages or extreme slowdowns is what drives abandonment. A waiting room with an accurate estimated wait time sets clear expectations, keeps customers engaged, and dramatically reduces the frustration that leads them to abandon and go to a competitor. And because bots are removed, wait times in DataDome’s queue are genuinely shorter for real customers.
Ensure real customers get through when it matters most.
